KS
Karen S

1 reviews | Active since Mar 2018

02 Mar 2018, 12:02

VODACOM - NO SERVICE

Vodacom's service is non existent. Please remove Vodacom from your list of companies that respond because you receive a generic response that a consultant will contact you and they never do. You phone Vodacom, spend a good hour and you lucky if only one consultant sorts out your problem - first time I phoned I spoke to SEVEN, today second time I phoned I spoke to FIVE. This is a total waste of time and energy. I will not be renewing any of my contracts with Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2018, 12:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team