Vodacom no service

<p>I have 6 contracts with vodacom but we have a huge problem with the signal.. after 2 years of complaining vodacom sended a tech on the 5 of may to come and test the signal strength. On the 26 of may a tech phone my husband and he confirmed vodacom cant do anything about the signal and he said its sad to tell us that we will be able to cancel our contracts without any additional costs due to the fact that vodacom cant provide us with a service at our house. He said we can go into any vodacom store and they will assist us with the cancelations. We then phone customer care were we got terrible service the lady shouted at us and we advised her that the call is been recorded we ask to speak to a manager she kept us holding on for more that 15 min until we had to hang up. We then went to vodaworld midrand with no luck the lady phoned cancelations and they said we have to pay up all our contracts ..... we dont want to go away from vodacom but we dont have signal in our area so we are paying for a service they can not provide us with.... that was ons the 28 of may they promised they will contact us on monday the 30th still no respons we have all the calls on our phone it was recorded so how can they phone and say come in so we can cancel our contract but never have record of this. We had 2 urgent maters were we could not phone for help due to mo service.... we have been good clients for more than 8 years.... now we get treated lie ****... how do we pay for a service if they cant provide us a service</p>