Vodacom no service!!!!

We live in three rivers, where we have several connectivity issues with vodacom!!!! My husband is on call some weeks and with having no signal can cause major issues regarding them not getting hold of him!!! We aren't able to use our internet as well for many weeks everyday after a certain time we have no connection (just like loadshedding ***???) it has been a month and we have escalated the issue to vodacom the 1st time we contacted them, they said they have issues with towers? 2nd 3rd 4th...... Time nobody has a clue what the hell is going on!!!! And they will get back to us.... Still waiting for your call vodacom??? I want to know why are we paying for a service that we are not receiving???? You are spineless!!!!!