NB
Nicholas B
1 reviews | Active since Feb 2012
16 Dec 2019, 19:21
Vodacom No Response
Wrote this review a week ago... STILL NO FEEDBACK FROM VODACOM!!! Vodacom are a bunch of *******.. 3rd month In a row they charging me for an unknown contract. Also after querying this and having asked to speak to a Team leader they drop the call on me.. Then after another call they say the tl would call me back.. Still no call received! In adition to the above I purchases 30gb Days on a black Friday special whwre you would normally dial *111# or 135.. and guess what! additional fees added to my monthly bill!!! Of 200 odd rand! Unbelievable. I expect an apology and explanation from your director as well. Thieving in the year 2019 is unacceptable! I ought to lay ******** charges!
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Vodacom's replyOfficial
17 Dec 2019, 07:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Dec 2019, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NB
Nicholas B's updateReviewer Update
19 Dec 2019, 13:18Vodacom just copy and paste response that they will call you soon but still no call! This is after several messages posted I hello Peter! I even posted The same complaint twice!
NB
Nicholas B's update19 Dec 2019, 13:18
Reviewer Update
Vodacom just copy and paste response that they will call you soon but still no call! This is after several messages posted I hello Peter! I even posted The same complaint twice!