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Amanda N
1 reviews | Active since May 2014
09 Sept 2020, 10:11
Vodacom no option to speak to consultant in 082135
My tablet was lost/ ****** 2 August and i tried to get hold of Vodacom on 082 135. The option do not offer one to speak to a consultant and after the recording end 2nd time it just says try again later goodbye. What kjnd of business makes impossible to reach them. By the way they did not refund me as requested in my previous complaint
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Replies (2)
Vodacom's replyOfficial
09 Sept 2020, 10:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Sept 2020, 10:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AN
Amanda N's updateReviewer Update
09 Sept 2020, 11:59Just a notification theyll call me. Issue not resiolvdx
AN
Amanda N's update09 Sept 2020, 11:59
Reviewer Update
Just a notification theyll call me. Issue not resiolvdx