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Dawn B
1 reviews | Active since Oct 2020
20 Oct 2020, 08:07
Vodacom no network for 2 weeks!
I live in Coffee Bay, in the rural Eastern Cape. I run community projects and Vodacom has not been working since 2 October 2020 in our area. I have logged a complaint, but got no reference number and am never able to get through to anyone, except a robot! How is a person supposed to work and do fundraising when your network never works in our area? And then you bill me for a full month?! Unacceptable!!!
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Vodacom's replyOfficial
20 Oct 2020, 09:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Oct 2020, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team