EG
Elizka G
1 reviews | Active since Feb 2025
28 Feb 2025, 08:08
Vodacom NO NETWORK
No vodacom network for 2months now. Cant make calls,cant receive calls. Cant phone cust service from my phone,cause NO NETWORK. Did report it,still nothing. Cant cancel my contract, qnd move to a nother network,cause of contract. Now im paying vodacom for NO NETWORK. so PLEASE....vodacom...TRY to phone me,to sort this out, IF MY PHONE HAS NO NETWORK.!!! Bainsvlei Bloemfontein
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Replies (2)
Vodacom's replyOfficial
28 Feb 2025, 10:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Feb 2025, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Mar 2025, 12:44Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided. Regards Consumer Website Team
Best regards,
Vodacom's reply04 Mar 2025, 12:44
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided. Regards Consumer Website Team
Best regards,