Vodacom no more

January my phone was due for upgrade. Upgraded to the sony experia M3 Aqua. Few weeks later there was a problem with the rotating of the screen so send it back to vodashop in Greenacres (Port Elizabeth). 2weeks later I personally go there becuase no one contact me to tell me what is going on. According to them the phone was fixed so left with it. At home I switch it on but the problem is EXACTLY the same. I did not even bother going back but then the phone just died. So had to take it back. I am in week 5 now without my phone and the only thing a guy by die name of Henry from repairs let a lady trying to help me know is that the parts are on back order. FOR 5 WEEKS NOW I MAY ADD!!! I went to vodashop 3weeks back to try and find out whats going on just for a lady to have a laugh and order a cup of tea from a co worker while I sit there. Can you believe!!! And then tell me this must be very frustrating. I have lost all my faith in Vodacom after all these years. I am moving all my employees the Cell C and I am doing the same. I still believe I will never recieve my phone back or a phone call. I can not believe this is the service you recieve from a \market leader""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;855139;893260;16;2;0;1;0;0;2;15/07/03 8:32;1167;NULL;15/06/24 14:59;15/06/24 13:05;Does MTN's Call Centre STILL not work?!?!;8,61E+12;;***;I am still holding on the MTN customer service number for over 10 minutes only to be cut off without ever speaking to anyone.<br> DOES ANYONE EVEN WORK AT THE CALL CENTRE?!?!?!<br> OR IS IT JUST A TELEPHONE IN A SEALED ROOM WITH THE SAME RECORDING GOING OVER AND OVER?!?!<br> I am very tired of this and will resort to actually looting and destroying an MTN Store!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870508;28;1;2;0;1;0;0;2;15/07/08 12:16;1167;NULL;15/07/07 18:32;15/07/07 16:49;ABSA not assisting with CashSend code!;9,40E+12;;***;A friend of mine paid me money through ABSA's CashSend via ATM deposit yesterday(6 July) afternoon. I received the SMS with the 10 digit code and he sent me another code to use with the 10 digit code. I decided to go draw the money in the evening but before I could go my cellphone crashed and won't turn on. I called ABSA today regarding this matter and was told that only the sender will be able to retrieve the 10 digit pin when he calls ABSA and they are unable to help me at all. So I told my friend to contact ABSA and he was told that the transaction did not take place. That's impossible as I did receive an SMS confirming the transaction. ABSA please help!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870907;1213;14;2;0;1;0;0;2;15/07/09 8:58;1167;NULL;15/07/08 15:17;15/07/08 13:31;cannot fit nor exchange;9,70E+12;supervisor;***;I bought R120s worth of panties by them.. i wasnt allowed to try them on ... when i got home i tried them on and they were too small... so i wanted to exchange them but was told it was not allowed for hygiene purposes... so thank you for taking my money that i have nothing to show for!!! And that manager was a ***** towards me!!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;258744;720646;14;5;0;1;0;0;5;15/07/09 11:15;1167;NULL;15/07/08 17:24;15/07/08 15:48;Brilliant service, problem solved immediately;;Desmond;***;I walked into Totalsports Sandton City and spoke to Desmond. He dealt with it proficiently and immediately and I walked out happy.<br> <br> This is how service should be done. I believe Desmond will go far in life and deserves a greater position at Totalsports.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;876901;574;41;2;0;1;0;0;2;15/07/27 11:01;1167;NULL;15/07/24 17:13;15/07/24 15:34;Paid for a Year In Full now being debited extra!;9,61E+12;Planet Fitness;***;After opening a contract at the beginning of the year and paying for that year in full I get debited R399 on the first of July plus another R99 on the same day(which i was expecting for my black tag)<br> <br> I phoned through and spoke to a lovley lady who put in an action to reverse debit. Planet fitness only paid back R200 on the 17th July, so i called through again spoke to a gentlemen who didnt bother to listen to what i was saying and said that there was a levy in July for everyone. Why to i pay admin charges when opening this account to then get levied again in July??? Why was i debited for a fee i have already paid for in advance??? <br> <br> I just want the money owed to me and not to get debited unexpectedly!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;878013;357;16;2;0;1;0;0;2;15/07/29 7:56;1167;NULL;15/07/28 14:05;15/07/28 12:29;No one can sort out a ***** account;8,21E+12;Vodacom;***;My husband's bank account is being debited for a contract that he never took out. We have sent e-mails to the ***** dept. we have spoken to the consultants. We have done our part. But no one is sorting this out. Why should we be paying for something that we never toot out? And the *********** staff that is working there can't even put you through to the ***** dept. so that we can talk to them to sort it out. Can someone from Vodacom please sort this out ASAP. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;24376;893260;16;2;0;1;0;0;2;15/07/30 12:32;1167;NULL;15/07/29 18:56;15/07/29 17:05;I need help roaming and can't reach a call centre ; A***;Who knows?;***;I'm in the roaming and my phone roaming has suddenly stopped working. I need it urgently to do various transactions. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;668962;55;14;2;0;1;0;0;2;15/08/01 11:30;1167;NULL;15/07/30 17:56;15/07/30 16:03;Unusable voucher;8,81E+12;;***;I received a voucher from edgars via a sms , 1 was for R50 off and another was for a magazine . I decided to purchase from edgars and redeem the voucher only to be told its not working i asked why and the response was no ones is working sorry .They did try to do something which clearly wasnt successful. As for the magazines , they dont get any.Edgars should stop ******** customers with **** vouchers ! Also since when do edgars close 15 mins before the trading hours stated outside?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;414414;748506;1;2;0;1;0;0;2;15/08/06 8:28;1167;NULL;15/08/05 14:53;15/08/05 13:01;Cant help, wont even listen;8,71E+12;Agents;***;I recently took out a loan from Capitec bank. I have now come into an extra expense that I did not budget for, and asked if I could please have my loan term extended over a longer period of time, to pay a lesser installment, instead of 11 months for it to be 36/48 months instead. I called in about 4 times and each consultant says they can help me, but I have not received any correspondence to say what my new installment will be., or for how long it will be. No one can give me an answer, besides we can help you and will get back to you. I cannot believe that no one is willing to help me. This is such bad, horrible service. I cannot believe it.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;882824;748954;9;5;0;1;0;0;5;15/08/18 7:04;1167;NULL;15/08/05 13:19;15/08/11 11:37;Relief that some car insurers can be helpful;7,21E+12;Lorenzo Nunes;;Very pleasant, speedy, understanding service - a sense of humour, a better price than I expected and delivery on what was promised! All in all - a very pleasant experience for an unpleasant task!! <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Short-Term Insurance by hellopeter.com)</em></div> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;882852;837458;12;2;0;0;0;0;2;15/08/12 7:48;1167;NULL;15/08/11 13:54;15/08/11 12:21;aspen infacare Nr1;8,71E+12;Aspen;***;Ek het vir my baba n boks met 4 sakkies melk gekoop by baby boom cape gate die maandag aand,dinsdag oggend toe ek vir my kind wil melk gee sien ek woltjies tussen die melk poeier.So skep ek nog n scoop en kry n klere label tussen die melk.ek het baby boom gebel en hulle het gese ek moet die boks die vrydag terug bring dan sal die rep vir my n ander boks gee.Ek hom gese ek moet vandag n ander boks kry want ek gaan nie my kind van die ander sakkies gee nie.ek het aspin se rep 14:00 by baby boom gekry en en sy het oom gese mens kan sien die lable le al lank in die sakki omdat dit al uit mekaar begin val het.Op die label staan \M\"" met die cm op so dit kom van iemand se klere.Vandag bel aspen se hoof kantoor my en se ek moes dit self in gesit het want dit kon nie by hulle gebeer het nie....hoekom sal ek nou my petrol mors en aortime om hulle te bel as ek dit self in gesit het en die boks is vol!!!My kind het van dit al gedrink!Ek pas al lank al nie meer Medium klere nie en my kind vam 7 jaar oud nog minder!El is af gep.... 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