PB
Pieter B

1 reviews | Active since Dec 2016

19 Jun 2018, 17:27

Vodacom no longer needs clients

On 12th of June i upgraded my vodacom contract. I received 2 text messages that confirmed my order details. I phoned today to inquire the status of the order but was informed that the deal was cancelled by me. Can you please provide me with the recording/ text message where i cancelled it as i definitely did not cancel any deals. If vodacom no longer wishes to do business with me , please put it in writing and i will take my business elsewhere.

0
Replies (2)
Vodacom
Vodacom's reply19 Jun 2018, 20:56
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Jun 2018, 10:54
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic