Vodacom no longer lives up tp my expectations

wish to lay a complaint again Vodacom firstly I noticed that upon installing the new app which I really do not like as some of the functionality I enjoyed with the older app has been lost.I saw that I had been subscribed to 2 services I never opted in for. Also I thought the new legislation prevented the deduction of airtime when data had run out as default yet this is not the case I have had my airtime siphoned away.All I can say is as long time Vodacom customer Im utterly appalled by this pathetic service just what is actually going on?Vodacom is certainly not encouraging me to remain a loyal customer...