Vodacom no longer has my respect

I just keep receiving the worst service from Vodacom.

First my data notifications were sent to another number. This problem was resolved a year and 2 months later, only after I wrote a review on Hellopeter. Once this was resolved the same number who use to receive my data notifications started receiving other notifications. I sent an email to the person who assisted me and to this day I have not received any feedback. Last we there was a ***** upgrade on my account. I managed to cancel the upgrade in time and have since been trying to flag my line as a ***** attempt. I have been in store and called several times but no help from Vodacom. Today I was instore to request a cancellation since y line should be a ***** attempt and I should'nt be ale to do an upgrade or cancel telephonically or online. Instore staff o not even want to open my account to0 check, they tell me I need to call customer care. Customer care tells me I need to go instore to flag the line and for cancellation.

Vodacom has just lost a valued customer of more the 10 years and I WILL TELL OTHERS about the poor service from this provider.