MJ
Margo J

1 reviews | Active since Mar 2014

24 Jul 2015, 10:41

Vodacom no longer accepts credit card debit order!

I received an SMS from Vodacom to advise I need to update my credit card info with them, as my card expires end July 2015.<br> <br> I called this morning to update my CC info. Vodacom REFUSES to accept my credit card debit order payment. They are insisting on a debit order on my cheque or transmission account. <br> <br> Vodacom - I have been your customer for 20 years. My payment history is exemplary, my credit card D/O has never bounced ONCE. South Africa's BIGGEST mobile network REFUSES to accept credit cards. Really Vodacom - catch a wake up. This is truly the worst and most pathetic customer service I have ever had the misfortune to receive.<br> <br> I will be approaching your competition to buy me out of my contract.<br>

0
Replies (1)
Vodacom
Vodacom's reply24 Jul 2015, 15:09
Official
Hello margoj,

Thank you making us aware of your query with updating your banking details.

A consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team