1 reviews | Active since Jan 2017
VODACOM : NO HELP OR REPLY
<p>My phone was ****** and we had to lock it for futher usage.</p> <p>I was due for an upgrade, so did the upgrade and sim-swop at Vodacom Woodlands on Thursday 19 Jan 2017.</p> <p>Vodacom has since blocked all my calls and there's a Rica barring om my phone which NOBODY seems to know how to remove!!! This is like a death sentence for my phone number.</p> <p>Vodacom forces me to pay for a contract I can't use. Everbody is passing the buck and emailing Vodacom customer care and Vodacom supervisors, but nobody is sorting out the problem!!!</p> <p>I've been to the vodacom stores for the last 7 days now.</p> <p>Still NO ANSWER.</p> <p>I'm forced to pay for pay-as-you-go vouchers, while having a full 24 month contact with VODACOM.</p> <p>THIS IS RIDICULOUS!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
