VODACOM NO HELP AT ALL

I will never share or recomend Vodacom to anyone ,I had a problem with my account and I just started netflix for the first time when someone called me from vodacome offering me a new contract deal to pay 99 per month and cover my netflix aswell then they double charged my current deal and added the 99 ontop of that, then i tried to cancel my subscription with them(the process took almost two days to cancel and we sent them everything from id to company papers to anything they needed even the signature of the ceo .) and it been over a month and they agreed to stop the debit order starting the beginning of this month but they took it anways ,I am furiouse, I am telling everyone about this i can't take this anymore ,you said you care about customer service ,and frankly i would not be caught dead with vodacome ever again ,if this happens again end of this month i will be calling my lawyers thank you