Vodacom NO fibre Installation team

I am fed up with this terrible service. Week in and Week out, i am struggling with them. From agents dropping calls, or an agent telling me she is just checking my info and then hangs up on me , to no call backs from agents telling me they would call me back . I feel i should just cancel everything with them at this point ...i really do not care anymore. I received a response from vodacom on a fb post after ranting how **** their service is , they reach out to me only to pass my request along to there SO called Fibre Installation Team which still hasnt processed my request ( its day 4 already BTW). I decided to call metrofibre to see if this SO CALLED FIBRE INSTALLATION TEAM has done anything. No order has been placed yet. Its been a struggle for a month already.terrible terrible terrible