MW
Madeleine W

1 reviews | Active since Mar 2012

05 Jun 2018, 09:05

Vodacom - no feedback as per usual - Chapter 254

I am still awaiting feedback from Vodacom regarding poor signal reported in JANUARY 2018. I have subsequently cancelled my data contract and trying desperately to get someone to confirm when they will cancel my other 2 contracts and set my numbers to pay-as-you-go so that I may keep my numbers and move to a different service provider THAT ACTUALLY HAS RECEPTION IN MY AREA.

An URGENT feedback will be in Vodacom's best interest.

0
Replies (2)
Vodacom
Vodacom's reply05 Jun 2018, 10:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Jun 2018, 15:56
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic