Vodacom - no feedback as per usual

As per usual - I am logging yet another Vodacom complaint. I have been complaining since January 2018 regarding the poor reception in Birchleigh - there are many hellopeter complaints regarding this logged already.

The reply was that new towers are planned and I should wait about 2 years - then my issues will be sorted. This is laughable - who would renew a contract with a company whose response is this? I ask you? I was given the option of cancelling my contracts without penalties which I requested - but again, as per usual, there is no feedback from Vodacom and the saga just continues and drags out - I pay monthly towards 2 contracts for which I clearly don't get my monies worth - but what am I to do? All I can do is wait and wait and wait and hope that 1 day my complaints will get to a person who takes their responsibilities seriously and who would escalate the matter and get my issues resolved once and for all.