Vodacom no different from cash in transit heist men

Vodacom has been at its worse. I have been a customer of theirs for ages and 1stly this week they blocked my number and told me it would take 7 days to activate. Apparently someone in Limpopo requested the block. I asked where was the security checks when this happened. Any way after me mentioning that I will not upgrade my phone and threatening them did they activate my number again. Then I called to do an upgrade with them which previously it was no problem if I seen the upgrade in the book, online or anywhere as long as it was a Vodacom deal, they were happy to assist. They now telling me no I have to go to the stop, then why the hell advertise and make the book available online if you want people to go into the store for those deals. The sad truth is that the level of service we get from a company that over charges and *****s data, airtime anything they can get away with, every second they can. If I could I would give them no star.