Vodacom no custumer care
I have cancelled Vodacom Insurance at the end of July. End of August the amount was billed again, every time I phone and given the assurance that it has been cancelled, only to find it again and again on my bill. Now it is billed for October - This is realy troubling me. Very bad service
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Vodacom's replyOfficial
10 Oct 2020, 10:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Oct 2020, 10:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team