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Stefan S

1 reviews | Active since Feb 2019

14 Jun 2023, 09:34

VODACOM - NO Customer service

While the response from Vodacom after my very poor first review was quite swift. They came back to me with great vigor and friendly enthusiasm but have still (weeks later) not tended to any of my issues. I have contacted them for follow up information through 3 or more channels and get NO FEEDBACK. Congratulations VC, you are on parr with the **** poor service delivery that South Africans have gotten used to.

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Replies (1)
Vodacom
Vodacom's reply14 Jun 2023, 10:23
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team