TK
Tracey K
1 reviews | Active since Dec 2012
23 Jun 2020, 12:54
VODACOM - NO CUSTOMER SERVICE.
I have app**** on line for a new vodacom line , over three weeks ago. Not had any feedback wrt the status of the order. Tried calling them, get put thru to several different numbers and eventually disconnected. Keep calling ***4 to rec an automated message advising they are unable to help and to use their online facilities. Vodacom , I will NOT be using you for my new line. Your customer service is ZERO!!!!!
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Vodacom's replyOfficial
23 Jun 2020, 14:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jun 2020, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team