VODACOM = NO CUSTOMER SERVICE

<p>Eversince i had a mobile phone i have been a customer of Vodacom. Back then it was Nashua Mobile which was bought/taken over by Vodacom. This is for the past 25+ years. I am upgrading next month but incurred a problem with my handpiece recently. I went to the Vodacom outlet in Centurion and thought that since i have been a customer with them for so long they would help me. The manager, Konstandinas, told me that since they are a franchise he would not be able to help me. I then went to Vodaworld in Midrand with the hope that they will assist me. Tshepo attended to me and said he will send an e-mail requesting an early upgrade. This was Sunday and up to now i have not heard a thing. This is NOT customer service to a client who supported them for over 25 years. I am seriously considering another service provider and will advise anybody and everybody not to make use of Vodacom.</p>