Vodacom no customer satisfaction

So here we are basically a year in an I am still getting account not paid calls, in your previous answers you have said it was sorted, 7 calls registered and bout 10 voicemails from your computer generated spam, how about getting an actual person to call your clients, one can not even tell the computer to shove off, this is getting totally out of hand as my account is not in arrears, you have said my number was removed from the other persons profile but yet calls and more call every time the ***** does not pay his account. If this was my problem I would have accepted responsibility but it is not, sort this out or my next step will be to report to the credit ombudsman and report your for harassments.