Vodacom no customer care

<p>I have been a client of vodacom for 20 odd years...I spend a minimum of r5000.00 per month on my contracts...I have had endless problems the lastv4 months and trying to contact them is impossible..when they do answer they cut you off. I have tried contacting them for 4 days now to no avail as they suspended my account due to their incompetence. Their staff have no idea what they are doing and suspend an account as they took it upon themselves to cancel my debit order and promised to reinstate it which never happened. The account wasn't paid and I did an extra snd paid the bill yet the account is still not active. You phone 082 111...wait for 40 minutes and not a person answers..do you even have staff in your offices?? You then phone 082 196 and still wait for over 20 minutes. Then a Lloyd answers and put the phone down telling me to phone a landlines number. I wud you idiot if I could. Serious vodacom you clearly do not need loyal customers as myself who spend a fortune every month using you as their network provider. To all the other networks out there ..should you wish my business of r5000.00 a month please do not hesitate to contact me as I will be cancelling all my contracts with vodacom as this is pathetic and shocking service...not only do they put a phone down in your face..they give you an option to press a button for then to call you back. Well it's been 3 days now. Vodacom you will be losing my business aswell as my families as this is unacceptable. By cutting a person's telephone lines there comes an element of crises especially living in a crime ridden country.. wake up. Contact your customers and become more service orientated.</p>