SR
Sheena R
1 reviews | Active since Sept 2019
10 Mar 2021, 19:16
Vodacom no coverage when power is out.
Whenever there is a power outage or load shedding we have no signal in the Ramsgate area KZN... like this afternoon there was an electrical box that exploded and we couldn't report it to Eskom... absolutely no contact with the "outside world" for an emergency. This happens all the time and is unacceptable
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Vodacom's replyOfficial
10 Mar 2021, 19:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Mar 2021, 19:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team