Vodacom - NO CONTACT TO SORT PROBLEM

I had a business account for 20years with Vodacom. On 29 Novemeber 2022 I migrated to pre-paid. I have been struggling to get hold of vodacom for nearly 2 weeks.

When I phone the business department I get cut off due to now being pre-paid, the pre-paid department can not assist as it was a business account. I send countless e-mails which just gets ignored... I have send messages on messanger, I have been in contact with the vodacom blue label department but they can only assist pre-paid customers and they gave me a contact number for Edgards...?

Problem is Vodacom ows me R5000, and I'm getting no assistance to finalise this account

E-mails have been sent to *** *** *** *** Whatsapp have been send *** Numbers phoned ******2 12580 Vodacom blue label *** *** *** So who do I contact to finalise this account and get vodacom to pay back my money that they owe me?