Vodacom - No connectivity for 3 Days!!! Bad Customer Service

I have not had connectivity since Friday 24th April 2026. I logged the complaint at 9:30am and a ticket was opened. SR***. I phoned back the 25th April 2025 I was told it was escalated to a second line support team and she will be in contact with me which did not happen. I have phoned Vodacom back twice the 26th April once in the morning and they confirmed that they sent a Teams message to follow up. I phoned again at 11am and I was told the lady whoever she is is most probably not available today. Please note this is pathetic service and totally unacceptable. I have missed out on classes and I am writing exams this coming week!!! Disgusting service!!