Vodacom - No connection to the WIFI - USELESS VODACOM

Still not able to connect on my Vodafone Mobile WIFI - have raised two calls with vodacom yet I get no feedback and my issue does not get resolved . First 14 days of DEcember I was not able to make any connection - called the customer care on the 13th December - told it was load shedding for the entire first 13 days of December - (which was not the case)- then connected on the but had no connection again on the 15th (yet the weekend there was no load sheddine - Call again on the 17th as I was not getting any connection - Spent 45 minutes with the consultant after which I was able to connect yet to day on the 19th DEcember I am unable to connect again - When am I going to get a steady connection - The contract never stated that my data will be available for use for few days of the month - I would never have taken the contract - I would personally not advise anyone to take up the 20GB day and 20GB night offer - as you donot get get access to the network most of the time - and additionally you face alot of fustration - I have raised two calls - have been promised a call and a resolution and yet none has materialised . When will vodaom realise that service must be at the convenient of the customer and Vodacom - Even in my previous review raised - vodaom had said a technician would contact me - but of course nobody contacted me - what can one expect from Vodaom - their service is non existent just as their network