AW
Andrei W

1 reviews | Active since Jan 2016

12 Dec 2016, 10:14

Vodacom No Compensation for their inconvenience

<p>Finally my phone sim is fixed, struggled couldn't make any calls and couldnt send messages after migrating to Prepaid.</p> <p>Since 3 December 2016, finally got fixed on the 9 December 2016.</p> <p>They promised to put 1 GB. of data for the inconvenience.</p> <p>It is Monday the 12 December have not yet received anything yet.</p> <p>Vodacom should stay loyal to their word.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2016, 11:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team