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garreth S

1 reviews | Active since May 2017

11 Feb 2026, 15:05

Vodacom -no comms

Vodacom has cancelled my +-20 year old number just because a missed a payment. I have no option of a payment plan. This is really an inconvenience. I NEED MY NUMBER ACTIVE

0
Replies (2)
Vodacom
Vodacom's reply12 Feb 2026, 07:46
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply17 Feb 2026, 12:10
Official
Dear Garreth, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved, as you confirmed that you will lose the number. Regards Consumer Website Team

Best regards,