1 reviews | Active since Jul 2016
vodacom.... no clue
<p>So i upgrade a new 2 year contract and new phone from a vodacom call centre 3 days ago(monday). Then today i make the mistake to try and find out when the phone will be delivered..... o my soul!!! After spending countless hours on the phone and being passes around from ons consultant to the other.... with 4 promising to phone me back once they find the right dept to speak to i gave up. My battery and my phones battery was eventualy empty. I have never experienced such bad service where no one( think i spoke to 8 agents) knows what the hell is going on or how their systrm works. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
