DJ
Dale J
1 reviews | Active since Mar 2019
02 Apr 2019, 11:47
Vodacom - no bonus data - ever!
I took out a new R179pm sim only data contract for 15Gb (5Gb daily + 5 Gb bonus + 5Gb night owl) on 08 March 2019. I have never received the 5 Gb bonus in March and no bonus data in April. They are falsely marketing the deal as 10Gb anytime in shop windows, but they only ever give you 5Gb daytime!! After trying unsuccessfully for 4 weeks to get Vodacom to honour the contract I will have to now cancel this bogus deal. False advertising at it's best - Be warned!
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Vodacom's replyOfficial
02 Apr 2019, 12:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2019, 12:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team