1 reviews | Active since Nov 2017
Vodacom: No assistance with *****
I trust all is well with you today. My name is Thane van Niekerk, I wish to report ***** that has taken place on my name with regards to the number +2 ********** 602. I received an sms stating that I ordered an upgrade. Reference number: 1- ********** ********** . I am unable to find an email contact on the internet, which is shocking. I wish to state in this email I did not order this upgrade and want to cancel this contract as there is a month or two left on it. This is the second time this has happened with this person involved and I do not want further complications. This incident accurred at your Capegate branch in Cape Town. The documents where sign my a lady named Ms. Remolia Schultz and not me.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Thane van Niekerk
Thank you for taking the time to voice your enquiry. Kindly respond to the two email sent with the details requested.
Regards
Randall
Good Day Thane van Niekerk
Thank you for taking the time to voice your enquiry. Kindly respond to the two email sent with the details requested.
Regards
Randall
