Vodacom - No Assistance

Following a phone call from a Vodacom sales agent ( on the 19th February 2021) offering to reduce the cost of my data bundle on one of my contracts, I informed the sales agent that I did not have any contract with a 5G data bundle attached and requested he provide me with the number, which he did. I informed him that I had no knowledge of that number. He further informed me that there was another contract also taken out in my name and direct debited monthly from my ABSA account and that both contracts were taken out at a Makro in Johannesburg. I have never taken out any contracts with Vodacom at any Makro, and I do not live in Johannesburg.

I have been trying to cancel the contract with Vodacom via *** and I still to this date having money direct debited off my account - this is unacceptable !!!