KT
Kayleigh T
1 reviews | Active since Dec 2018
12 Mar 2021, 09:39
Vodacom, no 4G or even 3G in Cape Town
I could be dying and no one would know because Vodacom has NO signal in the Southern Suburbs of Cape Town, especially Tokai.
I can barely ever use my phone if there’s no WiFi. It says 4G with bars but nothing ever loads or works. Many people have complained and nothing gets done. I’m on a work contract so I don’t have much choice but to use this useless network. I’ve tried all the useless steps they try tell me it makes no difference, the network simply doesn’t function in one of SA’s biggest cities and I don’t understand why.
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Replies (1)Vodacom's replyOfficial
12 Mar 2021, 10:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Mar 2021, 10:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
