1 reviews | Active since Sept 2017
Vodacom nightmare resurrection...
I successfully managed to cancel my Vodacom contract in September 2017 after paying for early cancellation of my contract. So in November 2018, I was charged R31 for what? Another R31 has been deducted now in December. I ENDED MY CONTRACT AND PAID UP IN 2017, WHAT IS THIS MONEY THAT IS BEING DEDUCTED FROM MY BANK ACCOUNT MORE THAN 1 YEAR LATER OF ME NOT USING YOUR SERVICES VODACOM?????? I cannot deal with your *********** thieving ways!!! Who is filling their pockets with my hard earned money???? I am currently in Canada, why must I spend more money to call all the way to S.A (taking into account the "please hold" and abrupt "ending of call" from Vodacoms side which I experienced last year. Awful, awful service, I wish I could give Vodacom a ZERO star rating, or better still a MINUS!!!!!
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per email that was sent today, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per email that was sent today, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Best regards,