Vodacom Nightmare! Never ending Problems with accounts and empty promises.

Good day Vodacom If there was a zero , I would have given zero. I am now at my end with Vodacom and disgusted to say the least.There is not a word to describe my disappointment with accounts at Vodacom. It has been 12 days since the last mail and once again no reply? a mail that has been sent to you from your vodacom store at Cape Gate regarding my account and the non stop month to month problems with this account with payments that has not been allocated, once off fees that I have paid to migrate and payments that has apparently not being received for Dec 2023, but yet again , no reply , no answer from vodacom?Yet again vodacom not getting back to me as promised, yet again vodacom not calling me back and yet again another month leaving me as the customer trying my utmost best to get this problem resolved, but left with disappointment and empty promises from Vodacom. HOW MANY TIMES DO I STILL HAVE TO GET IN MY CAR , MY PETROL AND TIME TO DRIVE TO MY NEAREST VODACOM STORE, MAKE PHONE CALLS AND SEND E MAILS BEFORE SOMETHING WILL GET DONE? THIS IS VERY BAD VODACOM!A NIGHTMARE CUSTOMER EXPERIENCE!FOR OVER A YEAR NOW I HAVE BEEN DRIVING UP AND DOWN AND MAKING CALLS , REPEATING THE SAME PROCEDURE MOTH AFTER MONTH WITH ZERO RESULTS!WHAT MORE DOES VODACOM EXPECT ME TO DO IN AN EFFORT TO GET THIS ISSUE RESOLVED?YOUR MISTAKES , YOUR MISPLACED AND UN ALLOCATED PAYMENTS!