PS
Pierre S

1 reviews | Active since Jun 2018

07 Feb 2026, 11:36

Vodacom nightmare

We opened a new contract 25 January 2026, what a nightmare. It is 7 February 2026 and we still have unresolved issues. This has been the worst experience I have had in a very long time. This is unacceptable. But don't think we can stop or reverse the transaction. Oh no.

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Replies (1)
Vodacom
Vodacom's reply08 Feb 2026, 07:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team