Vodacom Nightmare

<p>I ordered a ZTE router on a 20GB contract with Vodacom direct about a month ago. I also ordered a smaller router with a 10GB contract. The smal router works. The ZTE router never worked propperly. Numorous phonecalls and two visits to vodacom shop. (Brooklin) on Saturday. They confirmed the modum is faulty. They advised me to go to Vodaworld midrand as they cannot help (!?). Vodacworld then said they cannot help me and I have to contact vodacom direct. Another call to 082111 (about the 10th) eventually directed me to their 'solutions' centre. They said someone will contact me in 72hours (!) and then suggest a solution. I cannot wait that long. I have to go buy a R3000 rooter in the meantime. Never received the runaround like this. I strongly urge anyone to think VERY carefully before doing any business with this excuse of a company. If they do not solve my problem by tomorrow I will consider the contract cancelled and stop all debit orders. So lets see....</p>