Vodacom nightmare

<p>Still waiting for feedback on my complaint made last week so that my phone can be unlocked.A senior consultant contacted me by the name of Luigi and requested information regarding the complaint, tis was sent on Monday the 29th of August 2016, till now I have not heard back from Vodacom even though they said the investigation will take 2 days at maximum. Phoned the accounts Department on Tuesday where they once again escelated my complaint, promising to unlock my phone by Wednesday , as the system needs to update. It is now Tursday and nothing has been done about this.</p> <p> </p> <p>Thanx once again for the brillianr service Vodacom.</p> <p> </p> <p>Very annoyed customer.</p>