1 reviews | Active since May 2018
Vodacom Nightmare
I was due for an upgrade on my exisiting vodacom number. I am a vodacom cusotner for the last 10 years. I did an upgrade online. After receiving my new phone I realsied that a new line and contract was given to me by mistake. It has been 6 weeks now trying to resolve the new line and only do an upgrade without any success. I am also paying for 2 line now. It seems impossible for vodacom to resolve my query and they just pass me to different divsions all the time. Please sort this out as this is a nightmare at this stage!
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,