1 reviews | Active since Jul 2013
Vodacom nightmare
<p>I am very upset with Vodacom on the 17th of March I bought data bundles from my Vodacom app and that means that any data I get should be doubled, that has not happened. I was told to wait for 24 hours and it's since passed and NOTHING. I've called everyday 3 to 4 times and nothing they just nit helpful.</p> <p>Today again I bought data on the app and NO DATA.</p> <p>This is simply means Vodacom is not honest and they lie to get or keep us on their network.</p> <p>Disappointed and very angry</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I still have not received any call from Vodacom and now to make things worse, I purchased voice minutes to use over 2 days and they are not available. Why is Vodacom so poor in delivering good products.
I still have not received any call from Vodacom and now to make things worse, I purchased voice minutes to use over 2 days and they are not available. Why is Vodacom so poor in delivering good products.