Vodacom Nightmare

<p>I have what I would have thought a simple problem relating to registration on the My Vodacom App. The problem has not been resolved despite 11 instances of communication. Worse still, nobody returns my calls , despite me registering my unhappiness on the service follow-up facility. The only mode of contact is via the extremely inefficient call centre, where calls are dropped or transferred (then to be dropped).</p> <p>There is no way I have managed to get my problem escalated in the system. The contact email on the website has been disabled, advising the complainant to rather use the call centre!</p> <p>I eventually phoned the office of the executive responsible for Corporate Affairs, leaving a message on (surprise, surprise) the departmental voicemail. Noone has returned my call.</p>