LT
Lorraine T

1 reviews | Active since Mar 2021

02 Mar 2021, 21:04

Vodacom Nicolway

Used to be a vodacom client and decided to open another small account with them. Was told I had a judgement against me and was a credit risk which eventually came out that it was for R45 that I was never informed about. When I asked for a printout of my account there was no information just the R45 owed. After two credit checks and paying the R45, the account was eventually approved. All my my info was given to vodacom and at this stage still don't have my sim activated. The person I dealt with never rep**** back to me even after numerous calls and emails. Terrible service!!!!!!

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Replies (1)
Vodacom
Vodacom's reply03 Mar 2021, 09:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team