Vodacom Newcastle Mall Zero Service

Vodacom Newcastle Mall must be the worst run shop in entire country i waited to be helped for over an hour while the shop assistants walked in and out shopping in the mall while there was a huge line. then when i eventually got served the words were hardly out my mouth when the assistant says she cannot help me i have to talk to another person in the shop another 45 mins later i get to speak to this chap who sends me back to the origional lady at this point they ask to speak to the manager who comes out from the back of the shop shouts at the assistant that he is busy and doing two peoples work (only because his staff are wondering around the mall) eventually the assistant hands me a call centre number and tells me to phone them after a total of 1hour 45 minutes then when i got home the call centre is an absolute joke to deal with Vodacom you seriously need help and if i was managing Vodacom Newcastle Mall not one off that staff would have a job And Ps still have not managed to get cancelation done but am seriously looking at cancelling complete companies contracts as Vodacom dont care