Vodacom (Newcastle)

I have a contract with Vodacom and my phone needed to go for repairs with a few months left on my contract. When my phone was returned the problem was not solved. The first time inquired about sending it back for repairs, the lady said that the person in charge is not there and I should return another day. I returned a few days later and I was told the lady was not there yet again. Altogether I went to Vodacom 4 times and each time they did not take my phone due to the lady not being present or some other reason. The sales lady was also not very helpful with answering any question I had.

I have been a loyal customer of Vodcom for years now and because of this experience I am thinking of taking out a contract with another company. With our current petrol prices, it is costing me alot to return repeatedly to Vodacom just to find out there is no one to help me yet again. I will not be recommending Vodocom in the future