VODACOM NEW SYSTEM MAKES WANT TO MOVE

<p>I have been upgraded(actualy downgraded) to the new 3D system of vodacom. It made my life really difficult. Vodacom called me to upgrade my contract were I asked if there wil be any cost he said no and I upgraded. After I received my fone I got a bill for the delivery charge. I went to my local vodacom shop to do a sim swop to get a micro sim for my cell. They said I owe money and cant get the sim swop if money is not paid. After calling the call center and being transfer between sales and upgrades and people knowing the new system and not I got a lady that said its the system error and she wil escalate the case and it will be fixed. After that I called a few times that month to follow up as the amount is not writen back as luck would have it vodacom takes the money. So to just spare the local vodacom guys I just went and get the sim swop. Had to go back 3times so that they can call vodacom to do the sim swop. After 3months and a error bill I got my sim swop and my new cell up and running. Just this morning I received a sms from vodacom that my monthly account is not paid. I mean after 7years missing not one payment at any time and after this struggle the last 3months vodacom decides not to take the money this month and places the blame on me. I mean really vodacom what the f! I would really like to get my refund back and everything back to normal. Or cancel all contracts with no cost because this really suck and you just take what you like with no response or help. And all the recorings on your system will support everything I said or happened.</p>