VODACOM - NEW PHONE NOT REGISTERING ON THE VODACOM NETWORK

<p>VODACOM DELIVERED MY NEW IPHONE 6S ON 19 AUGUST. I WAS SO EXCITED TO GET IT, BUT THEN THE DISAPPOINTMENT STARTED. I COULDNT BUY AN APP THAT I WANTED, I COULDNT SEND EMAILS ON 3 OR 4 G, I COULDNT BUY AIRTIME TO LOAD ON MY WIFI HOTSPOT BY CALLING THE *111# NUMBER AS IT TOLD ME THAT I HAD PERFORMED A SIM SWOP AND I WAS TO CONTACT VODACOM TO TROUBLE SHOOT MY DEVICE. I CALLED THEM 5 TIMES AND ON 5 TIMES I WAS TOLD TO WAIT AN HOUR AND RESTART MY PHONE AND ALL WOULD BE SORTED OUT. ITS NOW ALMOST A MONTH SINCE I HAVE HAD MY PHONE AND I CAN STILL NOT DO WHAT I WANT TO DO ON MY PHONE. I AM TOLD MY PHONE CANT BE SEEN ON THIER NETWORK AND THERE ARE 10% OF THEIR CUSTOMERS WHO HAVE THE SAME ISSUE AS THEY ARE MOVING FROM ONE PLATFORM TO ANOTHER. I PAY A FORTUNE ON MY MONTHLY CONTRACT AND THIS IS JUST TOTALLY UNACCEPTABLE. HOW IS IT POSSIBLE THAT AFTER HAVING MY NEW SUPER DUPER PHONE FOR A MONTH I CAN DO VERY LITTLE ON IT. I MIGHT AS WELL HAVE THE CHEAPEST PHONE THAT I CAN MAKE CALLS FROM AND SEND MESSAGES ON AS THAT IS ALL MY IPHONE 6S IS GOOD FOR ON THE VODACOM NETWORK. VERY POOR SHOW VODACOM. I AM LOOKING TO MOVE TO ANOTHER SERVICE PROVIDER NEXT TIME. YOU PROPERLY RUINED MY EXCITEMENT IN GETTING MY NEW PHONE!</p>