1 reviews | Active since May 2017

14 Aug 2018, 09:45

Vodacom new number

Dear Vodacom

Today i spend 2 hours of my time trying to get a new number from Vodacom as new client i am so unhappy because i went to a Vodacom Shop they say all the starter packs they have are not working and they are aware of the problem not sure why it not fixed.

They told me i must go to Checkers i went there still all the starter packs they have can't scan in the teller since now i can't get a starter pack. I was so excited that i am getting new Vodacom number but now all my excitement went straight to the drain.

I think that is poor service from Vodacom of distributing starter pack that are not working Now it inconveniencing us.

Please sort out your problems.

Kind Regards, Very, very, very unhappy customer.

0
Replies (2)
Vodacom
Vodacom's reply14 Aug 2018, 10:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply14 Aug 2018, 11:01
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic

Best regards,