1 reviews | Active since Dec 2016

10 Feb 2017, 10:42

Vodacom - New Contract - BAD SERVICE

<p>After being a Vodacom client for many years, I decided to go on pre-paid and wait for a suitable phone.</p> <p>Vodacom online store failed me miserably so I decided to visit Vodacom Canal Walk. This has been a horrible experience, as today I was told after 2 days of waiting that my documents submitted is still waiting to be uploaded at Vodacom Head Office - REALLY!! What a joke!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply10 Feb 2017, 11:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team